Security Disclaimer

Effective Date: 13 March 2026

1. Data Security

At FinDoc Sdn Bhd ("FinDoc"), we are committed to taking all reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We employ reasonable and commercially appropriate technical and organisational security measures designed to protect the confidentiality and integrity of the data collected through our platform. These measures include, but are not limited to, encryption technologies, firewalls, and secure data storage systems.

All personal data collected by FinDoc is stored on secure servers, and we utilize encryption software to safeguard any sensitive information you submit. While we strive to maintain the appropriate security standards, no system or method of electronic transmission is 100% secure. Therefore, we cannot guarantee absolute security of your data.

2. Monitoring System

To ensure the security of our platform and the availability of our services, we employ monitoring systems that track access to various functions of the website. These systems help us detect and prevent unauthorized access, data tampering, and security breaches.

We do not collect personal information during this monitoring process unless necessary for security purposes. Any unauthorized attempts to access, modify, or misuse the system will be identified, and FinDoc reserves the right to take appropriate action against such activities, including, where appropriate, legal action.

By using the FinDoc platform, you acknowledge and consent to such monitoring strictly for security, system integrity, and operational purposes. Any use of our platform implies agreement to these security protocols.

3. Security Assurance

Both FinDoc and its users play critical roles in protecting against online fraud and ensuring data security. Users are responsible for safeguarding their unique login credentials (such as user ID and password) and for keeping this information confidential. We recommend that you do not share your credentials with third parties or allow others to access your account.

If you believe that your account has been compromised or that someone has gained unauthorized access to your account, please notify us immediately. FinDoc will not be liable for any damages or losses resulting from your failure to protect your login credentials, including any unauthorised access or activity carried out using your account.

4. Email and Electronic Communication Security

If you choose to communicate with us via email or other electronic methods, please be aware that such communications may not be fully secure against interception. While we take steps to protect personal information shared via email, we advise you to avoid sending sensitive personal or confidential information through unsecured channels. We will use any personal information provided to respond to your inquiries or process requests.

5. Retention of Personal Data

FinDoc will retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected or as required by applicable law, regulatory requirements, or FinDoc's legitimate business purposes, as further described in our Privacy Policy. We take reasonable steps to ensure that your data is securely deleted or anonymized when it is no longer needed.

6. User Responsibility

You are responsible for maintaining the security of your devices and systems when accessing our platform. This includes ensuring that your computer, mobile phone, or other devices are free from viruses, malware, and other harmful elements. We recommend using updated security software and tools to further protect your data when using our services.

7. Limitation of Liability

While FinDoc takes every measure to protect the integrity of our platform and the security of your personal data, to the fullest extent permitted by applicable law, FinDoc shall not be liable for any direct or indirect losses resulting from data breaches, unauthorized access, or failure to follow security best practices.

By using our platform, you acknowledge and agree that FinDoc is not responsible for any damages or liabilities arising from any third-party attacks, breaches, or security incidents beyond our control. Nothing in this clause excludes liability for fraud or wilful misconduct.

8. Updates to the Security Disclaimer

FinDoc reserves the right to modify or update this Security Disclaimer at any time to reflect changes in security practices, technology advancements, or legal requirements. Any changes to the disclaimer will be posted on our website, and continued use of the platform following such changes constitutes your acceptance of the updated terms.

9. Relationship with Other Agreements

Where a user has entered into a separate written agreement with FinDoc in relation to specific services, the terms of such agreement shall prevail to the extent of any inconsistency with this Security Disclaimer.

10. Contact Us

If you have any questions, concerns, or feedback about the security of your data or the Security Disclaimer, please contact us at: