At FinDoctor, we are committed to taking all reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We employ advanced security measures to ensure the confidentiality and integrity of the data collected through our platform. These measures include, but are not limited to, encryption technologies, firewalls, and secure data storage systems.
All personal data collected by FinDoctor is stored on secure servers, and we utilize encryption software to safeguard any sensitive information you submit. While we strive to maintain the highest security standards, no system or method of electronic transmission is 100% secure. Therefore, we cannot guarantee absolute security of your data.
To ensure the security of our platform and the availability of our services, we employ monitoring systems that track access to various functions of the website. These systems help us detect and prevent unauthorized access, data tampering, and security breaches.
We do not collect personal information during this monitoring process unless necessary for security purposes. Any unauthorized attempts to access, modify, or misuse the system will be identified, and FinDoctor reserves the right to take legal action against such activities.
By using the FinDoctor platform, you acknowledge and consent to this monitoring. Any use of our platform implies agreement to these security protocols.
Both FinDoctor and its users play critical roles in protecting against online fraud and ensuring data security. Users are responsible for safeguarding their unique login credentials (such as user ID and password) and for keeping this information confidential. We recommend that you do not share your credentials with third parties or allow others to access your account.
If you believe that your account has been compromised or that someone has gained unauthorized access to your account, please notify us immediately. FinDoctor will not be liable for any damages or losses resulting from your failure to protect your login credentials.
If you choose to communicate with us via email or other electronic methods, please be aware that such communications may not be fully secure against interception. While we take steps to protect personal information shared via email, we advise you to avoid sending sensitive personal or confidential information through unsecured channels. We will use any personal information provided to respond to your inquiries or process requests.
FinDoctor will retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected or as required by law. We take reasonable steps to ensure that your data is securely deleted or anonymized when it is no longer needed.
You are responsible for maintaining the security of your devices and systems when accessing our platform. This includes ensuring that your computer, mobile phone, or other devices are free from viruses, malware, and other harmful elements. We recommend using updated security software and tools to further protect your data when using our services.
While FinDoctor takes every measure to protect the integrity of our platform and the security of your personal data, we cannot be held liable for any direct or indirect losses resulting from data breaches, unauthorized access, or failure to follow security best practices.
By using our platform, you acknowledge and agree that FinDoctor is not responsible for any damages or liabilities arising from any third-party attacks, breaches, or security incidents beyond our control.
FinDoctor reserves the right to modify or update this Security Disclaimer at any time to reflect changes in security practices, technology advancements, or legal requirements. Any changes to the disclaimer will be posted on our website, and continued use of the platform following such changes constitutes your acceptance of the updated terms.
If you have any questions, concerns, or feedback about the security of your data or the Security Disclaimer, please contact us at:
FinDoc Sdn Bhd
Phone: +6016-622 0163
Email: [email protected]
Address: F-3-8 Neo Damansara, Jalan PJU 8/1, Bandar Damansara Perdana, 47820 Petaling Jaya, Selangor.